🔒 Privacy Policy

When you order, we collect your name, phone number, email, delivery address and order details. When you browse, standard server logs (IP address, pages visited) are recorded for security and analytics.

Your data is used only to process and deliver your orders, send order updates (SMS/WhatsApp/email), respond to support queries, and improve the store. We do not sell or rent your personal data to anyone.

Payments are handled by RBI-authorised payment gateways. Your card/UPI details go directly to the gateway over encrypted connections — we never see or store them.

We share only what is necessary with service providers: delivery address with our courier partners, and payment reference with the payment gateway. We may disclose information if required by law.

We use minimal cookies for cart/session functionality. No third-party advertising cookies are used.

Order records are retained as required by Indian tax law. You may request correction or deletion of your personal data by emailing admin@lexinexiai.com; we respond within 7 working days.