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💸 Refund Policy

Last updated: 9 August 2026

1. When You Get a Refund

You are eligible for a full refund if: (a) your item arrived damaged or defective and a replacement is not available, (b) you received a wrong item and prefer a refund over replacement, or (c) your order could not be delivered and was returned to us.

2. How to Claim

WhatsApp us at +91 91797 08436 within 48 hours of delivery with your order number and a photo/video of the item and packaging. An unboxing video is the strongest proof and speeds things up.

3. Refund Timeline

Approved refunds are issued to your original payment method within 5–7 working days. UPI/wallet refunds usually arrive faster; card refunds depend on your bank.

4. Cancellations

Orders can be cancelled free of charge any time before dispatch — message us on WhatsApp. Once shipped, the return policy applies instead.

5. Non-Refundable Cases

Change of mind after delivery of a correct, undamaged, sealed collectible; minor card/packaging wear that does not affect the product; and items damaged after delivery are not eligible for refunds.
AnimeMasti is a brand of LexiNexiAI Private Limited, B 9/15 Vasant Vihar, Ujjain (M.P.) 456010, India · GSTIN 23AAFCL8039A1ZV · Contact: admin@lexinexiai.com · WhatsApp +91 91797 08436
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